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Avoiding Credit Card Disputes – The Smart Way, by Lorman

Avoiding Credit Card Disputes – The Smart Way is brought to you by Lorman

Understand why credit card disputes occur and effective ways to control them.

Chargebacks are on the rise. It has been reported that merchants have lost up to 15% of their revenue due to fraud and bogus disputes filed by consumers. With the rise in eCommerce transactions, it is imperative for merchants to understand the disputes, root cause of dis-putes, and learn the effective ways to combat disputes. Managing and learning from disputes can help businesses recover revenue lost due to credit card disputes, prevent fraudsters from taking advantage, increase customer retention, and improve processes causing disputes.

Learning Objectives

  • You will be able to identify chargebacks.
  • You will be able to recognize the impact of chargebacks to merchants.
  • You will be able to recognize why credit card disputes occur.
  • You will be able to identify effective ways to control credit card disputes.

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