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Get Quality Training from these Premium Courses:

Academic Success Coaching

Academic Success Coaching

The Nonprofit Academy logo

Engaging Board, Staff and Volunteers through Celebration

image NonprofitJenni Silent Auction Guide

GUIDE: SILENT AND ONLINE AUCTIONS

The Nonprofit Academy logo

The Ask Without Fear!® DVD Fundraising System

Learn with Linda Lysakowski image

Learn with Linda

Patient Experience

If the word you use for those you serve is “patient,” then you need to check out these videos on patient experience. It’s an essential part of your marketing.

  • Brace for COVID: Redefinition of CX Touchpoints

    Brace for COVID: Redefinition of CX Touchpoints

  • Building Relationships While Working Remotely: Trust and Empathy

    Building Relationships While Working Remotely: Trust and Empathy

  • Customer Experience Online Courses – Standard Subscription

    Customer Experience Online Courses – Standard Subscription

  • Customer Experience Online Courses – Upgraded Subscription

    Customer Experience Online Courses – Upgraded Subscription

  • CX Practice Test Program

    CX Practice Test Program

  • Essential CX Skills for Remote Work: Empathy and Trust

    Essential CX Skills for Remote Work: Empathy and Trust

  • Patient Experience Certification: Executive PX700 Series Certification Program

    Patient Experience Certification: Executive PX700 Series Certification Program

  • PX500 Mastery Bundle Series Patient Experience Competency Training

    PX500 Mastery Bundle Series Patient Experience Competency Training

  • Show Me the Numbers! CX Metrics to Financial Results, Part 1

    Show Me the Numbers! CX Metrics to Financial Results, Part 1

  • Show Me the Numbers! CX Metrics to Financial Results, Part 2

    Show Me the Numbers! CX Metrics to Financial Results, Part 2

  • So, what do I do now that I am working from home?

    So, what do I do now that I am working from home?

  • Technology Dictatorship or Cultural Adaptiveness?

    Technology Dictatorship or Cultural Adaptiveness?

  • The Eleven Sacred Cows of Customer Experience

    The Eleven Sacred Cows of Customer Experience

  • The Eleven Sacred Cows of CX eBook

    The Eleven Sacred Cows of CX eBook

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