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Get Quality Training from these Premium Courses:

Nonprofit.Courses Select by Lorman

Providing Exceptional Customer Service to a Diverse Customer Base, by Lorman

Nonprofit.Courses Select by Lorman

Taking Care of Employees and Remote Workers Overseas, by Lorman

Lorman Work from Home certificate cover

Work From Home, by Lorman

Nonprofit.Courses Select by Lorman

Legal Ethical Issues, by Lorman

Nonprofit.Courses Select by Lorman

Transparency in Your Nonprofit Organization, by Lorman

Telephone

Whether you’re dialing for dollars, connecting with clients or just saying hello, using the phone is a skill that’s as important today as ever. See in these videos.

  • Effective Ways to Reduce or Eliminate Hold Time, by Lorman

    Effective Ways to Reduce or Eliminate Hold Time, by Lorman

  • Essential Phone Techniques for Customer Service, by Lorman

    Essential Phone Techniques for Customer Service, by Lorman

  • Guide: Using Technology to Build Capacity

    Guide: Using Technology to Build Capacity

  • How to organize a volunteer phone bank , by Democracy Labs

    How to organize a volunteer phone bank , by Democracy Labs

  • Telemarketing and your fundraising, by Development Consulting Solutions

    Telemarketing and your fundraising, by Development Consulting Solutions

  • Tips and Tricks to Improve Your Telephone Attitude, by Lorman

    Tips and Tricks to Improve Your Telephone Attitude, by Lorman

  • Using Phone Banks to Connect with Donors, by Donor Relations Guru

    Using Phone Banks to Connect with Donors, by Donor Relations Guru

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