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Telephone

Whether you’re dialing for dollars, connecting with clients or just saying hello, using the phone is a skill that’s as important today as ever. See in these videos.

  • Effective Ways to Reduce or Eliminate Hold Time, by Lorman

    Effective Ways to Reduce or Eliminate Hold Time, by Lorman

  • Essential Phone Techniques for Customer Service, by Lorman

    Essential Phone Techniques for Customer Service, by Lorman

  • Guide: Using Technology to Build Capacity

    Guide: Using Technology to Build Capacity

  • How to organize a volunteer phone bank , by Democracy Labs

    How to organize a volunteer phone bank , by Democracy Labs

  • Telemarketing and your fundraising, by Development Consulting Solutions

    Telemarketing and your fundraising, by Development Consulting Solutions

  • Tips and Tricks to Improve Your Telephone Attitude, by Lorman

    Tips and Tricks to Improve Your Telephone Attitude, by Lorman

  • Using Phone Banks to Connect with Donors, by Donor Relations Guru

    Using Phone Banks to Connect with Donors, by Donor Relations Guru

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