Learn Your Way to Earning the Essential Customer Service Skills Certificate
Customer service professionals are known as the front line to every business. Customer service professionals overcome customer issues, sell products, provide a face and brand to the company and so much more. This customer service certificate provides training courses that keep customer service professionals on top of their skills and job requirements.
Courses that we have selected for this certificate are presented in OnDemand format. Each course was previously recorded live and is presented in our OnDemand presentation tool that tracks your participation and completion. Every Lorman course is taught by professionals that are experts in the industry.
Earning the Essential Customer Service Skills Certificate will give you the ability to showcase your continuing effort to improve professionally and excel in your position.
After 34 years and educating over 1.4 million professionals, we know that continuing education does not always happen Monday – Friday from 8:00 AM – 5:00 PM. We understand your need for concise, accurate and timely information that impacts your business and clients. Lorman Education Services accommodates your needs by offering live webinars and on demand products on regulations, laws and business changes.
Plus, working with the top 350 legal firms and top 100 CPA firms keeps our standards set high. We closely screen and invite only the top professionals in their immediate field to represent Lorman Education Services and educate our customers (Yes, we have turned people down). Knowing you will be learning from and interacting with the best professional resources is invaluable.