Nonprofit.Courses Select by Lorman

Proactive Communication, by Lorman

Proactive Communication is brought to you by Lorman

Gain the perspective you need to assess all the elements of situations to determine realistic choices and outcomes.

Are you sometimes reluctant to communicate the whole truth for fear of the reactions of others? Do they even listen? Do you have a narrowly defined sense of your scope of responsibility and keep things internal on a need-to-know basis? Proactive communication is an essential strategic planning philosophy, team growth tool, and personal discipline that has revolutionized customer service, education, succession planning, and marketing. How can you use this skill set to improve outcomes in your area of focus? Something has to give when there is too much to do and too little time. Communicating news others don’t want to hear is daunting but essential. This program will give you the perspective you need to assess all the elements of situations to determine realistic choices and outcomes. You will evaluate the players and consequences to put together the right message with the right timing and tone. Your approach to customers, bosses, peers, and partners can transform when you prevent problems rather than fix them. Proactive communication takes courage and skill– attend this program to develop both.

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