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Customer Retention Strategies That Drive Profits, by Lorman

Customer Retention Strategies That Drive Profits is brought to you by Lorman

Learn valuable customer retention strategies in order to drive profits for your company.

Many organizations do not understand much less practice the strategies that are required to maximize customer lifetime value by nurturing powerful relationships that go well beyond simply selling. They see clients as individual transactions and focus on the sale rather than investing the time, effort and empathy that are ALL needed to convert mercenary clients to loyal customers into raving fans. This topic helps the persons responsible for acquiring and cultivating new client acquisition with immediately actionable tactics to find, engage, retain and maximize relationships with VIP/type loyal, profitable client relationships.

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