Customer Service Stress Management Tips is brought to you by Lorman
Create a positive work environment with these important stress management strategies.
Today’s unusual business climate has drawn even more attention to the importance of maintaining a low-stress environment for employees working directly with customers. Customer-facing employees are the front line of any business, and help keep customer retention high. However, stress can play a negative role in the way customer-facing employees receive customer feedback and react to those experiences. This topic will go over tips you can apply in your workplace to help reduce stress, increase support resources, and create the kind of work environment that will reflect in the positive ways employees support customers.