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Developing Interpersonal Skills

WHAT YOU WILL LEARN

  • Identify and analyze different communication styles and understand their strengths and weaknesses
  • Demonstrate active listening skills and questioning styles to explore issues and enhance understanding
  • Identify conflict response styles; approach and effectively mediate workplace conflicts
  • Determine ways to build and maintain trust and increase your influence and eminence in the workplace

What’s Coursera?

It’s where you can start, switch, or advance your career with more than 5,400 courses, Professional Certificates, and degrees from world-class universities and companies!

  • Accelerate your growth with graduate level learning
  • Earn an affordable, university-issued credential from top schools
  • Over 5,200 courses in topics like business analytics, graphic design and more.

See everything Coursera has to offer!

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