Email Etiquette: Tips and Techniques for Success is brought to you by Lorman
Be more efficient when writing emails and ensure you make a positive first impression for yourself and your organization.
There are rules and etiquette that need to be followed in today’s business email communications. The way you write and respond to emails and other documentation reveals much about your credibility and professionalism. It can make a difference between someone understanding your point of view and agreeing with you or not. It can also make a difference between someone interpreting your message the way you intended or completely misunderstanding your message.