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Harness the Power of Analytics to Improve Customer Satisfaction, by Lorman

Harness the Power of Analytics to Improve Customer Satisfaction is brought to you by Lorman

Use analytics and other customer feedback resources to better understand your organization’s customer experience.

Data can be a powerful resource for understanding your customers’ experience both online and offline. But which data points matter most, and what can we decipher from the analytics we utilize? Find out how to better understand your organization’s customer experience and discover ways to use analytics and other customer feedback resources to capture and analyze customer needs for improved satisfaction.

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