Certificate in Managing Change and Resolving Conflict by MindEdge
Leaders and managers are often called upon to deal with the challenging impacts of change, to work through disputes with partners and customers, and to resolve conflict within the organization.
This Certificate in Managing Change and Resolving Conflict covers the key issues and best practices for managers dealing with contentious situations in the workplace.
Each of the seven courses in this suite offer examples, videos from practitioners and experts, interactive games, and review questions to ensure mastery of the material. The courses present strategies that managers can use to help deal with conflict, with case studies and scenarios that highlight key issues.
This program can help both current managers, and those advancing in the management ranks, with the necessary knowledge and skills.
It is recommended that learners begin with Introduction to Managing Change and Resolving Conflict course first, and then other courses can be taken in any order.
Upon successful completion, you can download and print a Certificate of Completion.
- Learner Satisfaction: 98%
- Estimated length: 31 hours
- Access Time: 365 days
- Credits: 3.1 IACET CEUs / 25 PMI PDUs / 32 HRCI Credits / 31 SHRM PDCs
And Check This Out!
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.