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How to Prevent Turnover in Customer Service, by Lorman

How to Prevent Turnover in Customer Service is brought to you by Lorman

Employees are a company’s biggest asset, learn how to keep these assets in the company.

Year after year, companies like Marriott, USAA and Wegmans are listed in Fortune Magazine’s 100 Best Companies to Work For. Ever wonder how do they do it? In this information, I will share their secrets and offer ideas on how you can implement those secrets in your organization, even if you’re not a giant organization with a humongous budget. It’s more than onsite health centers and gourmet cafeterias. It’s management practices that inspire employees to contribute their best and then some. In this topic, Larry shows how you can apply the same principles to create a great work culture for your own team. The Bottom Line: You’ll learn new ways to help your associates innovate more, produce more, and have more fun.

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