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Service Animals in the Workplace: What You Need to Know

September 13 @ 1:00 PM - 2:00 PM EDT

Nonprofit.Courses Select by Lorman

Gain the necessary tools needed to comply with the ADA and avoid both bad press and costly claims from service or emotional support animal situations.


Many employers are now confronting difficult ADA issues relating to service and support animals in the workplace. These questions are likely to increase as a result of COVID-19-caused anxieties and long COVID cases. This program will give you the information to know what animals qualify as service animals and how an employer can determine if an animal is really a service animal versus a comfort animal. It will also address if an employer must provide food, a relief area, someone to walk a service animal and breaks for walking. Learn when you can exclude a service animal from the workplace or specific area and how to handle a request when there is potential conflict with other employees who are allergic, afraid, or have religious objections to dogs.


Learning Objectives

  • You will be able to identify what is and what isn’t a service animal under the ADA.
  • You will be able to discuss what questions an employer may lawfully ask to determine if an animal is a service animal.
  • You will be able to describe an employer’s rights and obligations as to workplace service or emotional support animals.
  • You will be able to explain when an employer can exclude a service animal.


September 13
1:00 PM - 2:00 PM EDT
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