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Techniques for Handling Employees With Poor Attitudes and Performance

January 5, 2022 @ 1:00 PM - 2:00 PM EST

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Don’t let bad attitudes and performance problems destroy teams and office morale – prepare yourself to handle challenging and difficult employees.


Have you ever had one of those employees with a poor attitude that infects the rest of the team’s performance? You know how frustrating it can be on you as well as the rest of the team. Supervisors need to learn and understand general performance management strategies. The strategies can then be translated into the departmental, group, and individual employee goals that tie into the overall organization’s objectives. By learning different performance management techniques, such as linking individual goals to strategic goals, you can reduce workplace conflict and increase managerial consistency. You can also improve the overall management of those employees with poor attitudes and develop plans for handling employees who fail to meet performance requirements. By taking proactive steps to prevent problems from developing and implementing a clear, strategic plan after they do develop, you will have a better chance of getting problematic employees back on track. For those employees who will not improve their attitudes or continue to fail to meet required productivity standards, the documentation generated through proper performance management will ensure your company is protected if termination becomes the necessary step.


Learning Objectives

  • You will be able to discuss using effective communication to assist employees.
  • You will be able to define why it is important to separate personality from performance.
  • You will be able to describe the best ways to manage conflict between and among employees.
  • You will be able to identify techniques to help employees motivate themselves.


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