Why Nonprofits Should Think Like the Ritz-Carlton – with Horst Schulze – Full Podcast Episode is FREE courtesy of 7-Figure Fundraising
1 Lesson / 40 Minutes / FREE
In this episode of the 7-Figure Fundraising podcast host, Trevor Bragdon, interviews Horst Schulze the co-founder of the Ritz-Carlton hotels and author of the book, Excellence Wins. Listen in as Horst describes his experience and leadership approach that led the Ritz-Carlton brand to unprecedented multibillion-dollar growth.
Key Takeaways: 00:00 – Episode begins 08:20 – Horst shares how he implemented excellence in his own life and his experiences at the Ritz-Carlton. 16:58 – How the corporate world has created poor customer service. 19:15 – Discussion on non-profits and the lack of donor renewal. 22:24 – How nonprofits can create excellence for their donors. 26:52 – Where leaders have failed to implement excellence, and what they can do to improve customer service. 36:10 – What organizations can do to create an environment of excellence and help employees join the mission of excellence.
What Happens in a 7-Figure Donor Meeting – with Tarren Bragdon is FREE courtesy of 7-Figure Fundraising
1 Lesson / 43 Minutes / FREE
In this episode of the podcast, Trevor sits down with his brother and co-founder of 7-Figure Fundraising, Tarren Bragdon. Listen as they share the details of how to successfully prepare and execute a 7-figure donor meeting.
2:11 “[There’s] nothing wrong with a pleasant conversation, but it doesn’t raise money.”
8:49 “You never want to be the next person to speak [after the ask] because you want to give the respect of the donor or the prospect to think about it. And that can be really hard for somebody who’s in sales to just be quiet because they’re used to filling the air with something.”
22:12 “And if they don’t have broad time constraints, just let the meeting go to its natural course and I think you can always end the meeting by saying, ‘I know you’re busy, I really appreciate how generous you’ve been with your time and I really appreciate your partnership with us. We’ve accomplished a lot and I look forward to seeing you again.’”
36:58 “It’s (the pitch) high stakes, and the fact is if that one experience goes well, the rest of your year is easier. And if it doesn’t, your entire life, personally and professionally, becomes more difficult.”
40:40 “What we’ve just been talking about is the way to do it. And once you know how to do it, you’re willing to do it over and over again.”
• [1:10] Being deliberate with your communication • [5:40] Using video have better communication & helping staff get past discomfort with video calls • [13:17] Fighting micromanagement by focusing on transparency • [24:35] Focus on outcomes, not how things get done • [32:13] Level the playing field
Never Lose a Donor Again with Joey Coleman – Full Podcast Episode is FREE courtesy of 7-Figure Fundraising
1 Lesson / 55 Minutes / FREE
In this episode of the 7-Figure Fundraising Podcast, host Trevor Bragdon interviews Joey Coleman. Joey is an author and speaker, and a recognized expert in customer experience design. Listen as Joey shares specific advice for you to develop stronger relationships with your donors.
In this episode of 7-Figure Fundraising, host Trevor Bragdon interviews Roy Lenardson, president of Strategic Advocacy. Roy has worked with some of America’s largest companies and organizations as a political strategist, operative, and manager. He is a specialist in crafting specific and clear messaging and has worked as a pitch coach at all of the 7-Figure Fundraising workshops. Trevor and Roy discuss principles for creating a great pitch in this episode.
Grit, Growth, and The Media: 2nd Year as CEO – with Megan Rose is FREE courtesy of 7-Figure Fundraising
1 Lesson / 45 Minutes / FREE
In this episode of the 7-Figure Fundraising Podcast, Trevor welcomes Megan Rose back to the show for a follow-up interview. Megan is the CEO of Better Together and at the end of 2019, she shared what she had learned in her first year as CEO. This time, Megan joins us to share about challenges she’s faced in the last year and strategies her organization has implemented to build stronger relationships with the media.
Founders Series: The Raah Foundation with Dr. Sarika Kulkarni is FREE courtesy of 7-Figure Fundraising
1 Lesson / 50 Minutes / FREE
In this episode of 7 Figure Fundraising, host Trevor Bragdon is joined by Dr. Sarika Kulkarni. Sarika has spent her career being a professor, author, entrepreneur, and most recently, founder of the non-profit Raah Foundation. The podcast begins with Sarika sharing about this foundation, which is aimed at changing and providing better lives for those in the tribal communities of India. She shares her story of how she went from a professor to an entrepreneur to a nonprofit founder.
Founders Series: Mothers Advocacy Project with Chelsea Sabo is FREE courtesy of 7-Figure Fundraising
1 Lesson / 58 Minutes / FREE
In this episode, Trevor interviews Chelsea Sabo, the founder and Executive Director of the Mothers Advocacy Project. Chelsea is a native of Atlanta, Georgia, and has spent her life immersed in the community of Atlanta. Her decision to become a foster parent and later an adoptive single mother helped her develop a passion to help moms overcome past trauma and keep their families together and out of foster care.