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Who is in the Driver’s Seat?- Over-restricting is NOT Donor Centered
October 28 @ 1:00 PM - 2:00 PM EDT$50
So many times, we just don’t have the gumption to say NO to our donors. We think that allowing the donor to add many restrictions to their funds is being donor centered. In reality, allowing a donor to over restrict their fund criteria backfires. It causes administrative issues, impacts the awarding experience, and sets unrealistic expectations with our donors. We end up with unspent money, unhappy donors, and broken trust. How do we get ahead of this behavior and keep the donor satisfied with their level of involvement while holding firm to our boundaries, especially our legal boundaries? We will explore this topic together, cover issues of internal and external education, and how to solve this problem for the long term.
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