How To Have Difficult Conversations: Maryanne Dersch: The Influential Nonprofit Ep.100 is FREE courtesy of Courageous Communications
1 Lesson / 22 Minutes / FREE
Key Takeaways:
✭ Preparation is critical when it comes to having difficult conversations. Don’t think of what to say on the spot, instead, ask yourself these three questions: “What do you want to have happen?”, “What is not okay for me?”, and “What is the story I’m telling myself right now?”
✭ Release the outcome. Create a structure that’s going to further the conversation – don’t make people feel divided. Hold space for neutral energy, be conscious of what’s happening in your body, and look for something that everybody may agree with.
✭ Your gifts, talents, intellect, and opinions are valuable. Ground yourself in the value that you bring to the situation. Remind yourself that you’re in that room for a reason. Don’t be afraid to tell the truth.
✭ The goal of difficult conversations isn’t to break the conflict. Conflict is a natural part of a healthy relationship and honoring that conflict brings people together. Putting peace on a pedestal creates more conflict.
Click here to see more content by Courageous Communications.
