Listening Techniques for Conflict Management is FREE courtesy of ResourceVol
1 Lesson / 2 Minutes / FREE
Listening is a powerful conflict management tool. This video explores 2 simple listening techniques that will help you to feel confident in situations where communication is often difficult.
Want to learn more? Resourcevol offers a 2-hour remote training session on conflict management, covering conflict warning signs, the 5 stages of conflict escalation, calming strategies, and more.
