A Nonprofit.Courses Select course by MindEdge

Communication Styles

This course, aimed at nonprofit leaders and aspiring leaders, is designed to help them become more effective communicators. Self-paced and highly interactive, the course covers basic communication theory: the four main communication styles, the different communication channels, and the difference between push communication and pull communication. It focuses on practical approaches to workplace communication: developing a clear message and tailoring it to your audience, adapting your communication style for different demographic groups, developing a communications plan for your organization, and communicating in times of crisis. It includes three case studies that allow learners to apply what they have learned to real-world situations, and it allows learners to download materials that they can use to hone their communication skills.

Credits

  • 0.3IACET CEUs
  • 3HRCI Credits
  • 3SHRM PDCs
  • 3CFRE Points
  • 3ATD CI Credits

Learning Outcomes

  • Describe different communication styles
  • Explain how communication styles differ across demographic lines
  • List best practices for communicating with different audiences
  • Distinguish between primary and secondary messages
  • Explain how nonprofit leaders can build a communications plan
  • Describe the key features of communications software
  • List best practices for communicating in times of crisis

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